Westgate Resorts is a timeshare company that has been in operation for over three decades. It offers vacation ownership opportunities across the United States, with properties in premier travel destinations like Orlando, Las Vegas, Gatlinburg, and more. As frequent visitors to several of their resorts, we have gathered enough experience to provide an honest review of Westgate’s ratings.
Firstly, Westgate’s properties are known for their spacious accommodations and top-notch amenities. The rooms range from studio apartments to four-bedroom suites equipped with full kitchens and private balconies or patios. They also offer features such as multiple pools, fitness centers, dining options on-site and various activities for children which make it family-friendly.
The location of these resorts is another strong point worth mentioning. Most of them are strategically located near popular tourist attractions making it convenient for guests who want to explore the city they’re visiting.
However, while the physical attributes of Westgate Resorts are commendable, our experiences with customer service have been less than stellar. There seems to be a common theme among many guest reviews about poor communication and lackluster customer service from staff members at different locations. This includes issues like slow response time to inquiries or complaints from guests during their ratings stay.
Another area where Westgate falls short is its sales presentation for timeshare ownerships. Many visitors feel pressured into attending these presentations with promises of free gifts or discounts on attractions tickets only to end up spending hours listening to aggressive sales pitches.
In terms of cost-effectiveness, owning a timeshare might not be the best choice for everyone due to high maintenance fees involved apart from initial purchase costs. Renting out your owned weeks can also prove challenging as there’s no guarantee you’ll find renters willing to pay your asking price.
Despite some negatives aspects mentioned above regarding customer service and timeshare sales tactics used by Westgate Resorts; overall ratings based on our experiences remain positive due primarily because of impressive resort facilities and prime locations.
In conclusion, Westgate Resorts offer a high-quality vacation experience in terms of accommodation and amenities. However, they need to improve their customer service and sales approach for timeshare ownerships. As with any major purchase or investment, we recommend doing thorough research before deciding on buying a timeshare from Westgate Resorts.
It’s also worth noting that experiences can vary greatly depending on the specific resort location you visit, so it’s essential to read reviews for the particular property you’re considering. We hope this honest review gives potential visitors an idea of what to expect when choosing Westgate for their next vacation destination.